Voice response (IVR)
Sound professional
Set up Voice response apps in minutes. Play menus to caller. Have announcements played before forwarding callers elsewhere. Get transcripts and summaries of voicemail messages from callers.
Benefits
Filter calls
Ensure that callers are forwarded to the right department. In case of emergencies ensure that callers are informed without having to speak to anyone in your team.
Sound professional
Sound like a large company. Handle callers in a professional way.
Save time
Get summaries and transcriptions of voicemail messages received from callers. Never listen to long rambling messages again.
Features
Menu
Offer callers to make touchtone selection. Play information or forward callers to other Voice response apps or destinations based on their selection.
Announcement
Play an announcement before hanging up or forwarding the caller.
Voicemail
Take a message from the caller. Have it delivered as a voice file to an email address of choice together with a summary, transcript and the mood of the caller.
Text-to-speech
Optionally use the text-to-speech function to generate the recorded messages to be played to your callers.
Advanced features
Advanced users can connect calls to the unique SIP address of each Voice response app.
They can also change the configuration of the Voice app via an API.
Pricing
Included in plans
Voice response is included in the Premium ($9.95) and Business plan ($29.95). User voicemail is included in all plans but AI summaries require a paid plan.
| Basic | Premium | Business | |
|---|---|---|---|
| User voicemail | Included | Included | Included |
| Voicemail summaries by AI | Free trial | Included | Included |
| Voice response | Not available | Included | Included |